Central Cycle Trail Co. Ltd 

TERMS AND CONDITIONS

Please note that upon payment of your Confirmation Deposit you acknowledge that you have read and AGREED to our Central Cycle Trail Co. Terms and Conditions as set out below;

1. Central Cycle Trail Co. Packages - Confirmation Deposit

To confirm your Central Cycle Trail Co. Package (itinerary including accommodation) a 20% deposit is required.  Payment can be made by direct credit into our bank account, Paymark CLIC Secure Credit Card Facility (+2.5% credit card surcharge), International Bank Transfer (+$25.00 international bank transfer fee).   If your booking is made within 6 weeks of your start date, full payment is due to confirm your booking. Payment in full is due for all bookings that are $500 or less.

2. Central Cycle Trail Co. Packages, Bike Hire, Shuttles and Bag Transfers – Full Payment

The balance owing is due a minimum of 6 weeks prior to your booking commencing.  Payment can be made by direct credit into our bank account, Paymark CLIC Secure Credit Card Facility (+2.5% credit card surcharge), International Bank Transfer (+$25.00 international bank transfer fee). Payment in full is due for all bookings that are $500 or less.

3. Itinerary Amendments

For any amendments made to a confirmed booking please note we reserve the right to add an Amendment Fee of $50.00.  Amendments may include

• Changing dates
• Changing the number of people
• Changing accommodation
• Changing your transport requirements
• Changing your luggage transfer requirements

Please note: Changes can be made up to 30 days prior to booking commencing.  Once you are inside 30 days prior to departure CANCELLATION fees will apply.

4. Central Cycle Trail Co. Packages Cancellation (or partial cancellation) 

Your booking will include services from several providers – accommodation, shuttles, bike hire, activities.  Once you have confirmed, they will turn away other enquiries.  Our cancellation policy protects us and our service providers in the case a cancellation or partial cancellation. We highly recommend that you have travel insurance to cover unexpected events which may occur prior to and during your holiday.

• Cancellation outside 30 days of departure:  Central Cycle Trail Co.  will retain 20% of the total cost (The deposit) of your booking.  If your booking was paid in full, 80% will be refunded into a New Zealand bank account or an International Bank Account.  An International Bank Transfer will incur an additional $25.00 fee.
• Cancellation between 29 - 15 days of departure:  Central Cycle Trail Co. will retain 50% of the total cost of your booking and 50% will be refunded into a New Zealand bank account or an International Bank Account.  An International Bank Transfer will incur an additional $25.00 fee.
• CCT reserves the right to pass on cancellation fees from 3rd party providers whose cancellation terms extend beyond our own terms.
•  Cancellation within 14 days of departure:   You will receive no refund for cancellation within 14 days of your booking commencing.
• Cancellation after commencement of booking: You will receive no refund once your booking has commenced.

5. Central Cycle Trail Co. Bike Hire, Shuttle and Bag Transfer Cancellation Policy

• Cancellation outside 30 days of departure:  Central Cycle Trail Co.  will retain 20% of the total cost (The deposit) of your booking.  If your booking was paid in full, 80% will be refunded into a New Zealand bank account or an International Bank Account.  An International Bank Transfer will incur an additional $25.00 fee.
• Cancellation between 29 - 8 days of departure:  Central Cycle Trail Co. will retain 50% of the total cost of your booking and 50% will be refunded into a New Zealand bank account or an International Bank Account.  An International Bank Transfer will incur an additional $25.00 fee.
• Cancellations within 7 days of departure: You will receive no refund for cancellation within 7 days of your booking commencing.
•  Cancellation after commencement of booking: You will receive no refund once your booking has commenced.
• Bike Hire - A one-day period is from 8.30am - 5.00pm.  Bikes can be picked up from 8.30am onwards and must be returned by 5.00pm.

6. Central Cycle Trail Co. Rates

Rates may be subject to change without notice.  If rates should change we will inform you via e-mail with an up-dated itinerary and cost.

7. Inherent Risk and Safety

The client accepts that cycling and associated activities have inherent risks and can be dangerous.

The client understands that these risks include (but not limited to), illness, navigational difficulties, rough riding conditions, poor weather, and collisions, all of which may occur in isolated areas.

The client accepts all responsibility and liability for ensuring their own safety. 

Central Cycle Trail Co. Rail Trail Limited reserve the right to withdraw any person who they believe is likely to be a danger to themselves or others.

8. Client Liability

To the extent permitted by law I (the client) hereby release, waive, discharge, hold blameless an indemnify Central Cycle Trail Co. Rail Trail Limited and all persons entities and contractors connected to Central Cycle Trail Co. Rail Trail Limited from any and all liability for death, disability, personal injury (including mental injury), property damage, property theft, loss of personal equipment and all other foreseeable risks, claims or actions of any kind (including negligence) whatever and however occurring which may arise, at any time, from or in connection with, directly or indirectly, as a consequence of me (the client) carrying out the activities detailed in my Central Cycle Trail Co. Itinerary.

9. Travel Insurance

The client must provide their own travel insurance to cover their expenses in cases of unforeseen circumstances.

10. Central Cycle Trail Co. Bike Hire

A daily hire period is from 8.30am – 5.00pm. Or 9am - 4pm during the winter season. 

The Client is liable for any damage caused to any bike hired form Central Cycle Trail Co. Rail Trail Limited while using or in charge of the bike.  We acknowledge that bikes will experience general wear and tear and we accept this, however this does not extend to damage occurred to the bike during an accident or the client being negligent or purposefully damaging the bike.  In all cases, the Client will accept responsibility and pay for the repair or damaged/broken parts.  Examples of damage may include

• Damaged bicycle frame due to an impact or operator error
• Missing puncture repair kits or components from the puncture repair kit
• Missing or damaged helmets
• Tyre damage due to repeated skidding
• Broken rear racks due to impact, over-loading or doubling a person on the rack
• Broken derailleurs brake levers, shifters, bent crank arms, cycle computers, e-bike display units and damaged saddles due to impact or operator error
• Broken E-Bike batteries due to failing to secure, dropping or improperly handling of the battery

Bike Transportation – Please note that Central Cycle Trail Co. Hire Bikes can ONLY be transported by Central Cycle Trail Co. Rail Trail or an approved vehicle.  Central Cycle Trail Co. Hire Bikes are NOT to be transported on a private trailer or truck deck.  

11. Central Cycle Trail Co. Insurance Policy (optional)

Central Cycle Trail Co. Ltd offers bike insurance on all of its fleet. The insurance covers up to the first $500 of any incidental damage. The CCT insurance policy does not cover damage to the following items: frames, forks, shocks, dropper posts, rims (if damaged beyond repair), e-bike batteries and e-bike computers. The insurance policy is designed to protect clients from incidental damage and does not reduce the overall responsibility of the client's liability when renting Central Cycle Trail Co. bikes.

12. New Zealand Law

New Zealand law requires the use of a bicycle helmet and I (the client) agree to wear a helmet while cycling.

This agreement is governed in all respects by the laws of New Zealand and the parties submit to the exclusive jurisdiction of the Courts of New Zealand.

13. Your booking is accepted on the basis that you acknowledge that you have read, understand and accept our terms and conditions.

14. Disclaimer - Terms, prices and conditions are all subject to change without notice, prior to booking.